Explore Malta Support
Our friendly team is here to help with any questions about Malta or the app.
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Frequently Asked Questions
Quick answers to common questions about our app and services.
What are the app's operating hours for customer support?
Our customer support team is available via WhatsApp and email from 9am to 6pm Central European Time (CET), Monday through Friday. Weekend support is available for urgent inquiries.
Is the app available offline?
Yes! Our app is designed to work offline once you've downloaded the necessary data. Maps, attraction details, and restaurant information can all be accessed without an internet connection.
How do I report an issue with the app?
You can report issues directly through the app's 'Help & Support' section or by contacting us via email or WhatsApp. Please include details about your device, app version, and a description of the issue.
Are the restaurant recommendations up to date?
We update our restaurant database regularly. However, if you notice any outdated information, please let us know so we can keep everything current for all users.
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